Many years ago when I first started my business, I had a most eye-opening experience that I will never forget. It happened on a consecutive Monday and Tuesday. On Monday, I had been working with a group from Nortel in voice and presentation skills. One […]
That is a good question. Unfortunately, for those few who are too loud, it is a big problem which can have serious results. Recently, a woman wrote to me and told me that she was in fear of losing her job if she did not […]
How do you feel when you hear yourself on some form of recording equipment? When you think about the image you project, be it in person or over the phone, would you consider your recorded voice to be an asset? Does it ‘speak well’ for […]
Have you ever considered what your vocal tone says over the phone? The man in the picture above is obviously happy – you can see it in his facial expression and in the ‘winning’ position of his arm. There are many people, however, whose tone […]
You know how you feel when you hear your voice on recording equipment? Most people are surprised. Some are embarrassed. The same hold true when we see ourselves on video. “Is that really how I look and sound?” Yes, it is. Is your voice warm […]
I had an interesting workshop earlier this month. There were two participants who exemplified extremes in volume. Aaron was too loud – Andrew too soft. By the end of workshop, both Aaron and Andrew were speaking at a normal Volume Level 1. In addition, both […]
One of the most frequent questions I hear is how do I tell my spouse, my friend, or a colleague that they need to improve their speaking voice? This really is a tough issue because if you approach someone advising them that their speaking voice […]