Recently, I saw an interesting documentary on military planes and the man describing the different parts of the plane ended every single sentence on the up-swing. What this means is that the inflection he used with every statement sounded like a question. (Inflection refers to […]
In working with a group of young professionals some years ago, I was stunned to hear all the participants ending their sentences on the upswing as if they were asking a question. I had often heard this type of speech inflection at the business lunch […]
Have you ever considered what your vocal tone says over the phone? The man in the picture above is obviously happy – you can see it in his facial expression and in the ‘winning’ position of his arm. There are many people, however, whose tone […]
One of the most frequent questions I hear is how do I tell my spouse, my friend, or a colleague that they need to improve their speaking voice? This really is a tough issue because if you approach someone advising them that their speaking voice […]